The Accountability Gap

Why Leaders Want It, Why They Don’t Get It, and What Actually Works Ask any executive what their organization needs more of, and “accountability” will land near the top of …

The Delight is in the Details

After 25 years together, we went to happy hour and had nothing to talk about. It seemed that we had discussed everything there was to discuss, planned everything that needed …

The Downside of Learning

I’m standing in the cafeteria that doubles as a gym after the tables are folded up. It’s third period, and it’s dodgeball season. The teacher picks team captains and then …

Storytelling and Leadership

Years ago a colleague invited me to give a lecture on leadership to police officers who were on their way to become senior members of their departments, part of a …