1. Relationship first 
   1. For people to be open to coaching,  
      1. They must trust you  
      2. They must feel that you believe in the potential of their success 

2. Coaching is: 

1. Question focused (allowing them to solve the problem instead of you) 
2. Not mentorship (advice & expertise-based) 
3. Not training (skill enhancement) 
4. Not discipline (performance management and & corrective feedback) 
5. International Coach Federation definition: Coaching is about “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential” 

3. Tools for the coaching conversation 

1. GROW model (Goal, Reality, Options, Will) 
2. Coaching by Numbers 
   1. Tell me something you are working on. How is it going, 1-10? What would a 10 (not realistic) look like? What would it take to increase by .5? What’s the very next step? 
3. Powerful questions  
   1. Samples: Why is this goal important to you? If you didn’t change, what would your life look like 5 years from now? What have you tried that works? What gets in the way of success? What will success look like? At end: So now what is your plan moving forward? How can I support you? 

4. Tips for the coaching conversation 
   1. Schedule coaching sessions (pop-ins typically involve corrective feedback or mentorship)
   2. Ask them to self-assess first (as this should be about their goals) 
   3. If people seem hesitant or fearful about coaching: ask them to coach you first about one of your goals. Be vulnerable 
   4. If you fear that you won’t “get it right,” let them know this is a new skill for you (if that’s true) & to give you grace and feedback along the way. You are learning 
   5. Talk 50% or less & utilize the communication skills of paraphrasing & validating
   6. Don’t be afraid to share what you see/notice (provide the mirror), and also shine light on their strengths 

5. Benefits of a coaching culture 
   1. Self-awareness (of strengths, growth areas, and triggers) 
   2. Goal achievement (setting & reaching) 
   3. Open communication 
   4. Growth (learning, development) 
   5. Accountability (follow-through) 

6. Suggested resources 
   1. Video, article, reflective worksheet, assessment & book recommendations 
      1. https://www.lancasterleadership.com/being-a-coach-to-your-team-hidden/ 

7. Self-assessment from MindTools & the 6 golden rules for coaching 
   1. Coaching is founded on confidentiality & trust 
   2. Solutions lie within the coachee 
   3. There is no judgement or fixed agenda, but there is an agreed goal. 
   4. Coaching is about the whole person 
   5. The coach and coachee are equal partners 
   6. Coaching looks to the future & next actions 

8. The Coaching Habit book 

• The seven essential coaching questions 
  • “What’s on your mind?” 
  • “And what else?” 
  • “What’s the real challenge here for you?” 
  • “What do you (really) want (from me)?” 
  • “How can I help?” 
  • “If you’re saying yes to this, what are you saying no to?” 
  • “What was most useful for you?” 

• Definitions 

Coaching, by The International Coach Federation (ICF) 

Coaching is about “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.” 

Mentorship 

Mentorship is when “a more experienced or knowledgeable person guides and nurtures the development of a less experienced person.”