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Category: Communication & Emotional Intelligence

Attitude, Mindset & Perspective / Communication & Emotional Intelligence / Confidence & Influence

Effective City Council Relationships

September 21, 2022, by Katie Wittekind, Lancaster Leadership Effective city councils are not created by accident. It is no shock to anyone that city councils often struggle with effectiveness. Not …

Communication & Emotional Intelligence / Growth & Development / Leadership & Organizational Health / Workplace Culture

Having Difficult Conversations: How to create a feedback-seeking culture

In the beginning of each Leadership Academy, I ask every participant to do a self- assessment about their strengths and areas for growth. One area of growth consistently rises to …

Communication & Emotional Intelligence / Leadership & Organizational Health / Rapport & Relationships / Stress Management, Self-Care / Team Building / Time Management & Prioritization / Workplace Culture

Remote Leadership

We want to provide you concrete and practical tips to be more effective right now. Following are 4 of the best tips we’ve seen out there: Tip 1: Have a …

Communication & Emotional Intelligence / Growth & Development / Leadership & Organizational Health / Team Building

5 Ways to Create a Feedback-Seeking Culture

Ready to create a feedback-seeking culture? In the beginning of each Leadership Academy, I ask every participant to do a self-assessment about their strengths and areas for growth.  One area …

Business Development / Communication & Emotional Intelligence / Growth & Development / Innovation & Risk Taking / Rapport & Relationships / Strategic Thinking / Trust, Morale & Culture / Visioning & Goal Setting

7 Ways To Build Relationships With Your Customers and Clients

It’s no surprise that building trust is an important asset in life, from personal relationships to co-workers to clients.  When it comes to running a successful business, building genuine relationships …

Communication & Emotional Intelligence / Service & Servant Leadership / Team Building

Wade Forrest, Leadership Philosophy, Mountain Line

Theory I believe in setting a strong example by executing my duties and responsibilities with dedication, commitment, and integrity. I believe that instilling a strong sense of mission and culture …

Communication & Emotional Intelligence / Team Building / Trust, Morale & Culture / Video

Performance & Corrective Feedback

Communication & Emotional Intelligence / Strategic Thinking / Video / Workplace Culture

Customer Service

Communication & Emotional Intelligence / Service & Servant Leadership / Visioning & Goal Setting

Michael Buchheit, Leadership Philosophy, Grand Canyon Association

My leadership philosophy is rooted in a personal commitment to live by my values, to lead by example, to set and achieve concrete goals, and to support, nurture and celebrate the …

Communication & Emotional Intelligence / Empowerment / Rapport & Relationships

Do you need mediation?

How do you handle disagreements between employees or, worse yet, between an employee and supervisor? One option is to offer mediation. Giving the warring parties space to talk and be …

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