FAYE FARMER

faye farmer

This year was hard. Because of the pandemic, my well-functioning team had to quickly adapt how we interacted with each other and our client base, while not losing our ability to deliver high quality support. As the year wore on, I wanted to invest in the team on a more personal level. Beyond the traditional (and obvious) courses and videos, what could I do to keep them engaged and poised to jump on the next opportunity? I opted for team coaching from Lancaster Leadership. Over the course of a few months, we started to see a change in our approach to work and to our individual professional development. With some reluctance, we shared our leadership philosophies at the conclusion of the sessions and recognized that we are all leaders in some way. Importantly, we came together to support one another on our individual leadership journeys. This experience has empowered our team, rededicating ourselves to our collective vision of success. From the few who embraced coaching the minute I mentioned it, to the most hesitant and suspicious team members, everyone eventually agreed that the experience was helpful to them. I would love to be able to do this again with my team (the coaching, not the pandemic).

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